90jili Responsible Gambling

Keep gambling as entertainment — not stress. 90jili believes every member has the right to play safely and with awareness. Know your limits and keep your family protected.

For ages 21 and above

What Responsible Gambling Is and Why It Matters

Online casino and sports betting is primarily a form of entertainment. But when gambling habits go out of control, they can have harmful effects on personal, family, and financial life. 90jili believes that ensuring a safe gambling environment for every member is one of the site's most important responsibilities.

Responsible gambling means playing while keeping to your budget, respecting time limits, and maintaining your mental wellbeing. It is not a restriction — it is an opportunity to build a healthy habit. Those interested in learning about our site policies and goals are welcome to read our About Us page.

Remember, betting is never a guaranteed source of income. There is always a chance of losing, and being able to accept that naturally is what keeps gambling enjoyable. Only individuals aged 21 or above may open an account and play at 90jili. Minors are strictly prohibited from accessing or participating on this site.

90jili's commitment: We provide the opportunity to play, and at the same time we actively work to keep every member informed and protected. If you read our Terms and Conditions, you will see that ensuring responsible behaviour is a core part of the site's principles.

Tools for Setting Your Limits

90jili provides every member with several practical tools to help keep their gambling within control.

Set Deposit Limits

Decide in advance how much you will deposit per day, per week, or per month. Once the set limit is reached, the system will automatically stop accepting further deposits.

Session Time Limits

Decide in advance how long you will play in one session. When the set time is up, you will receive a warning and, if needed, the session will end automatically.

Self-Exclusion

You can exclude yourself from your account for a set period or permanently. Once self-exclusion is active, logging in will not be possible.

Set Loss Limits

Set a limit so you cannot place bets once your losses exceed a certain amount. This is one of the most effective ways to keep financial losses under control.

Take a Break

Take a break from gambling for a few days or weeks — without closing your account. During this time, no advertisements or promotions will be sent to you.

Contact the Support Team

Talk to our support team at any time via live chat or email. They will help you with changing limits or setting up an exclusion.

Request Self-Exclusion

If you feel a temporary break is not enough and you want to suspend your account for a set period, fill in the form below and notify the support team. They are available 24/7 and assist in Bengali.

Username

Break Duration

Reason (optional)

After you submit this form, our support team will contact you and process the request.

Stay Alert — If You Notice These Signs

Problematic gambling habits often develop gradually. If you notice the following signs in yourself or a family member, seek help promptly.

Trying to win back lost money by placing more bets
Repeatedly returning to gambling despite trying to stop, and being unable to control it
Hiding gambling from family or friends, or lying about it
Using money meant for essential expenses or savings to gamble
Feeling restless, irritable, or anxious when not gambling
Spending more time gambling at the expense of work, family, or social life
Feeling the need to borrow money or go into debt to place bets

Get Help — You Are Not Alone

There is no shame in feeling that something is wrong — asking for help takes courage. Choose the option below that works best for you.

90jili Live Chat Support

Reach out via the site's 24/7 live chat. The support team speaks Bengali and can immediately assist with account limits, breaks, or exclusion.

Email Support

Support is also available by email alongside live chat. Assistance is provided in both Bengali and English, and contact details can be found on the FAQ page.

Family and Loved Ones

Talk to a family member or a trusted friend. Sharing your experience and having family support plays a big role on the road to recovery.

If you feel that gambling is affecting your life or your family's life, contact a professional mental health counsellor. In Bangladesh, free or low-cost counselling is available at various government hospitals and mental health centres. A professional counsellor can show you an effective path to changing your habits.

90jili's Commitment

90jili is committed not only to entertainment but also to building a responsible environment. In accordance with our Privacy Policy, members' personal information is kept secure, and the use of responsible gambling tools remains confidential.

We ensure:

Only individuals aged 21 or above may open an account
Self-exclusion or limit requests will be acted on promptly
Members under self-exclusion will not be sent any promotional messages
The support team is available 24/7 to assist with responsible gambling in Bengali
Accounts of suspected underage users will not remain active without verification
Gambling history and transaction records will be provided to members upon request at any time
Responsible gambling tools and information will always be available free of charge and easy to access

Protecting Minors

It is strictly prohibited for anyone under the age of 21 to open an account or place bets at 90jili. Family members can take the following steps to keep their devices secure:

Enable parental controls on your browser to prevent children from accessing gambling sites
Use a password lock on your device and do not share your account login details
If a child or someone you know uses your account, notify support immediately
Always log out of your 90jili account before sharing your device

90jili verifies the age of every new account. If any suspicious information is found, the account is suspended and documents are requested for verification. We make no exceptions in this process.

Common Questions About Responsible Gambling

For a fixed-term self-exclusion, you will need to contact the support team to reactivate your account once the period ends. For permanent exclusion, reactivation is very difficult and requires a detailed verification process. During the exclusion period, logging in will not be possible under any circumstances.

A request to increase your deposit limit does not take effect immediately — there is a mandatory waiting period (usually 24–72 hours). This is to protect you from making decisions in the heat of the moment. However, a request to lower the limit takes effect immediately.

Ask yourself a few simple questions: Are you spending more than your budget? Are you placing more bets to recover lost money? Are you spending time on gambling that should go to family or work? Do you feel restless when you are not playing? If the answer to even one of these is "yes", it is time to be cautious. Talk to 90jili's 24/7 support or seek help from a professional counsellor.

No. The minimum age to open an account and participate in any game at 90jili is 21. Even if you are 18, you cannot create an account until you reach 21, and violating this condition may result in account closure and forfeiture of any winnings.

If you suspect this, change your password immediately and notify 90jili via live chat or email. The support team will review recent account activity and, if necessary, help temporarily suspend the account.

No. Whether you use deposit limits, session time limits, or self-exclusion, there will be no effect on your account status or your existing balance. These tools only control the amount of gambling activity. Any balance remaining during an exclusion period will be available once the account is reactivated.