90jili Privacy Policy

This Privacy Policy ("Policy") describes in detail how we handle the personal information of users of the 90jili website and its associated services ("Platform"). This document forms part of the legal agreement between you and us.

90jili is committed to protecting the privacy of its users' personal information. We believe that a user's information belongs to them, and it is our responsibility to maintain the highest level of transparency in how that information is collected and processed.

By registering on the Platform or continuing to use its services, you are considered to have accepted the terms of this Policy. This Policy must be read together with our Terms and Conditions, as the two documents complement each other.

90jili collects various types of information in order to provide its services. This information falls into two main categories:

2.1 Information You Provide Directly

Information you provide directly during registration, verification, or account management includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for account verification)
• Address details
• Financial transaction information — bKash, Nagad, Rocket, or Upay number, bank account details
• Any messages or complaints submitted via support or contact channels

2.2 Automatically Collected Information

The following information may be collected automatically while using the Platform:

• IP address and device identifier
• Browser type, version, and operating system
• Site browsing duration and page visit patterns
• Login and logout timestamps
• Gaming activity history and betting information
• Information collected via cookies and similar tracking technologies

Collected information is used for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Account creation, verification, and management
• Processing deposits and withdrawals
• Managing bonuses and promotions
• Maintaining records of gaming history and transactions

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorised access to accounts
• Preventing financial fraud and money laundering
• Preventing the same individual from operating multiple accounts
• Managing SSL encryption and security audits

3.3 Communication and Customer Support

• Providing support via live chat and email
• Sending important notifications related to your account
• Informing you about promotional offers (you may opt out)

3.4 Service Improvement

By analysing user behaviour, we continuously improve the game selection, payment methods, and overall user experience on the 90jili Platform. This analysis is conducted at an aggregate statistical level, not at an individual level.

90jili does not sell your personal information to third parties for commercial purposes. However, information may be shared in specific circumstances:

4.1 Service Provider Partners

Only the minimum information necessary for service delivery is shared with payment gateways, game providers (such as JILI, PG Soft, Evolution), and technology service providers. These partners are contractually bound to comply with our privacy standards.

4.2 Legal Requirements

Disclosing information in compliance with formal instructions from competent legal authorities or court orders is part of our legal obligation. In such cases, we disclose only the information that is strictly required.

4.3 Responsible Gaming Organisations

As part of enforcing our Responsible Gaming Policy, limited information may be shared with relevant support organisations if a user's gambling behaviour is considered concerning.

90jili does not retain your information beyond specified periods. The retention policy is as follows:

• Active accounts: All data is retained for as long as the account remains active.
• Closed accounts: After an account is closed, financial records are retained for a minimum of five years as required by legal obligation.
• Communication records: Support messages and chat logs may be retained for up to three years.
• Cookie data: Browser-related data is generally deleted within 30 days to one year.

Once the specified period has passed, data is securely deleted or anonymised so that individuals can no longer be identified.

Cookies are small text files stored in your browser. 90jili uses cookies for various purposes:

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions, security verification, and basic site functionality. Disabling them will disrupt the normal operation of the site.

6.2 Functional Cookies

These cookies help remember your preferred language, theme, or game category. They make your personal experience more convenient and comfortable.

6.3 Analytics Cookies

These cookies are used to collect aggregate statistics to understand which sections are most used or where technical issues are occurring. They do not reveal personal identities.

The 90jili Platform may contain links to external sites. These external sites have their own privacy policies which are outside our control. We are not responsible for the privacy practices of those sites.

Game studios (such as Evolution and Pragmatic Play Live) may store some gaming data on their own servers. Their own privacy policies apply in those cases. We share only the information necessary for service delivery with those organisations.

Payment service providers — bKash, Nagad, Rocket, and Upay — operate under their own data protection policies. Your financial information is processed directly through those providers during transactions, and we do not store complete payment credentials.

You have the following rights regarding your personal information. To exercise these rights, please contact our support team:

8.1 Right to Access

You can find out what information we hold about you and request a copy of it.

8.2 Right to Correction

If any information we hold about you is incorrect, you may request a correction. Some information can be changed directly in your account profile; for other cases, you will need to contact support.

8.3 Right to Deletion

After closing your account, you may request that your personal information be deleted. However, financial records must be retained for a specific period due to legal obligations.

8.4 Opt Out of Promotional Communications

You may stop receiving marketing-related messages or emails at any time. This preference can be changed in your account settings or through support. However, it is not possible to stop essential notifications related to your account and transactions.

You will also find useful information in our FAQ section regarding the exercise of these rights and general guidance on using the service.

90jili takes industry-standard technical and administrative steps to protect your information. The key elements of our security measures are:

• SSL/TLS Encryption: All data transferred between your browser and our servers goes through encrypted channels.
• Database Encryption: Sensitive information that is stored is kept in encrypted form.
• Two-Factor Authentication: OTP-based two-factor authentication adds an extra layer of security to your account.
• Access Controls: Only authorised personnel can access specific data, and all access is logged.
• Regular Audits: Regular audits and penetration testing are conducted to identify security vulnerabilities in the system.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active at all times.

In the event of a data breach, we will notify the relevant authorities and inform affected users as quickly as possible.

90jili reserves the right to update this Privacy Policy at any time due to changes in business circumstances, technology, or legal requirements.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notice will be displayed when you log in to the Platform
• The "Last Updated" date at the top of this page will change

Continued use of the Platform after a revised policy is published will be considered acceptance of the new policy. If you object to the changes, please contact the support team to close your account.

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please contact us. The 90jili support team is available in both Bengali and English, seven days a week, 24 hours a day.